Loretta Zwick

Vice President of Client Management

Loretta Zwick, Vice President of Client Management, joined Sabal Benefits as a founding team member. As the solution architect, Loretta will strategically manage the day-to-day engagement and be the primary point of contact. Loretta is a dynamic professional with over thirty years of account management experience both on the insurance carrier and broker/consultant side of the business that affords her well-rounded perspective to problem-solving.

Her ability to relate and become an extension of our client’s HR/Benefits team makes her a true collaborator. In leadership and supervisory roles at Unum, Sun Life, and Sabal Benefits, Loretta consistently maintained client retention rates exceeding industry standards while growing her client relationship year over year. Throughout her career, Loretta’s client roster consists of medium and large national accounts.

She navigates today’s benefits to tomorrow’s needs through planning and facilitating strategic relationships. Loretta believes that employees are valuable assets to an organization.  She deliberately engages employees to understand and value the benefits offered by their employer including no-cost value add benefits. She takes immense pride in contract analysis and oversight of vendors and carriers from sale to implementation, from implementation to ongoing plan performance.

The combination of her passion, expertise, and altruistic approach to employee care enables her to cultivate programs that empower employees and enhance company health. She is known for rolling up her sleeves, digging through claims, mining and interpretating data, and billing reconciliation to resolution. She provides guidance to our claim advocacy team to fight on our client’s behalf with miss-adjudicated claims, erroneous bills, and negotiating with doctors and facilities to ensure employees are receiving the most value and the plan/employer is not overpaying.

She volunteers with Feeding America, National Academy of Finance (NAF), and other organizations. Through NAF she has mentored three students.